Terms and Conditions
Using our website
www.redtieposters.com – is for personal and non-commercial use only. All content within the site is subject to our copyright and can only be used for your own personal use. You are responsible for all communications made via the website and, by using our site, you agree you will not:
– Post, distribute or transmit any unauthorised advertisements or promotional material – including chain letters, junk mail or any other kind of unsolicited content.
– Misuse, forge or alter any transmitted information to revise the details of its content.
– Impersonate or misrepresent any other person or organisation.
– Cloak, disguise or hide your identity and contact details.
– Engage in any kind of ‘flooding’.
– Use any information on the site for any kind of illegal, immoral or antisocial purpose, in violation of any and all applicable laws.
– Undertake any activity that violates the privacy rights of any other members of our community, including collecting and distributing information.
You can exchange or request a refund on any item as long as you return it in the original packaging/condition, within 30 days of receipt. Unless otherwise agreed in writing (and subject to the points below), to process a return (refund or exchange), you must send the item(s) back to us – unworn, unwashed and in a resaleable condition. In the event an item being permanently out of stock, the option of a refund or an alternative will be offered.
For UK orders, you can simply fill out a returns form and send everything back to us via your local Post Office, using the FREE returns label that you can create via our Returns page. You will receive refund credit or confirmation of despatch of your exchanged order (if in stock) within 14 working days of receipt of your return (or proof of postage). You’ll usually get your refund or exchanged items quicker than this – but feel free to contact our team if you’ve received nothing after this time. Please note, if you return items using alternative shipping methods (including not taking your return to the Post Office), they are sent at your own expense and at your own risk. If you do not use our free tracked service, please be advised that we can only refund delivery charges – as in-store credit or ‘coins’ – if the return is a result of our error or faulty goods. We do not charge you to send an exchanged item back to you.
Non-UK orders should contact our team if an item is faulty/incorrect to discuss whether a return is necessary. All non-UK returns are at your own risk and require trackable postal solutions to ensure their safety and security. Please note, all goods are returned to us at your own expense. We can only refund delivery charges – as in-store credit or ‘coins’ – if the return is a result of our error or faulty goods. We do not charge you to send an exchanged item back to you. You will receive refund credit or confirmation of despatch of your exchanged order (if in stock) within 21 working days of receipt for overseas customers. You’ll usually get your refund or exchanged items much quicker than this.
We will do everything we can to make sure all information on our website is up-to-date and accurate. We accept no liability for any loss or damage caused by reliance on information contained within the website.
All content within this website is protected by copyright. We and our licensors own the copyright of all content and associated products and services. You shall not copy, modify, reproduce, publish, transmit, create derivative works from or in any way exploit our name, trademarks, logos or other proprietary marks – or any content on this site – in whole or in part, unless otherwise advised via express written consent.